This policy is effective June 15, 2022

Resident Terms of Services

If you have a Public Official Page, click here for the Public Official Terms of Service governing your use of Public Official Pages.

1. Our Services

Welcome to CivicBell, owned and operated by CivicBell LLC (“CivicBell”, “we”, “us” and “our”). CivicBell is a civic engagement platform designed to improve the connection and communication between Americans and their government officials. These Terms of Service (the “Terms”) governs your rights and responsibilities related to CivicBell’s services including all of CivicBell’s websites, domains, apps, products, services, and features (collectively, the “Services”) if you have your ordinary place of residence or establishment in the United States. These Terms do not apply to Agencies, and the Services do not include, Agency Pages. When you register to use our Services, you become a “Resident.” If you have chosen not to register for our Services, you may still be able to access certain aspects of or made available by our Services as a “Visitor.” By accessing or using our Services, whether as a Resident or Visitor, you acknowledge and agree that you have read, understand, and agree to be bound by these Terms as a legally binding contract with CivicBell (even if you are using the Services on behalf of a company), so please take a moment to read these legally binding Terms.

If you are accepting these Terms and using the Services on behalf of a company, partnership, organization, or other legal entity, you represent and warrant that you are authorized to do so and that you have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity. The collection, use, and sharing of your personal information is described in our Privacy Policy and our Cookie Policy.


2. Joining the CivicBell community

3. Our license grant to you

Subject to your complete and ongoing compliance with these Terms and all applicable guidelines and policies, CivicBell hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, and freely revocable license to access and use the Services as provided herein. The foregoing license grant is not a sale of the Services or any portion thereof, and CivicBell retains all of our right, title, and interest in the Services and all copies thereof.

4. Rights you grant

5. Being a good citizen

6. Resident interactions

7. Notification preferences

8. Promotions

Any sweepstakes, contests, raffles, games or similar (collectively, “Promotions”) made available through and as part of the Services may have additional terms and conditions. If you participate in any Promotions, please carefully review any Promotion-specific rules as well as our Privacy Policy. If and to the extent those rules conflict with these Terms or the Privacy Policy, the applicable Promotion rules will govern.

9. Third-party sites and services

Our Services may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by CivicBell. We don’t endorse or assume any responsibility for any such third-party websites, information, materials, products, or services. If you access any third-party website, advertisement, service, or other Content from CivicBell, you do so at your own risk. CivicBell may not warn you that you are leaving the Services and are subject to the terms and conditions of another website or domain, which is not under the control of CivicBell. You agree that CivicBell has no liability arising from your use of or access to any third-party website, service, or Content.

10. Changes to our services

We may offer additional Services and product features, or add, change, or discontinue our existing Services and product features at any time and in any region, with or without notice to you. If you are dissatisfied, your sole remedy is to stop using our Services or the affected feature.

11. Indemnification

You agree to defend, indemnify, and hold CivicBell and our affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (the “CivicBell Entities”) harmless from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, made by any third party due to or arising out of any and all of the following (a) your use of the Services; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; (d) your violation of any rights of another party, including any Residents; (e) your interactions with other Residents; or (f) your Resident Content. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims and to not settle any claim without our prior written consent. You agree that the provisions of this section will survive any termination of your Account(s), the Terms, and/or your access to the Services.

12. Disclaimers; limitations of liability

13. Dispute resolution

If a dispute arises between you and CivicBell, our goal is to provide you with a neutral and cost‐effective means of resolving the dispute quickly. Accordingly, if you have a dispute with CivicBell, you agree to contact us and try to resolve the dispute informally before pursuing other avenues, including arbitration as set forth in Section 15 below.

14. General

15. Arbitration